Welcome to Watchbandcenter - Your specialist on the internet for watch straps, watch strap clasps, buckles, accessories and more! Huge range of products, fair prices, reliable shipping and competent customer service...
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Important Order Information
Please note when ordering watch straps
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Before purchasing watch straps (watch bands) it is important to measure the required watch strap lug width and possibly other important measurements (length etc.). This way unecessary purchase mistakes can be avoided. Please see here for further information and help regarding measurements.
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Customer Service (Soutien à la clientèle)
For questions, suggestions and problems you can contact us as shown:
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If you have questions regarding watch straps and other products from our online shop, we ask that you first read through our Shop-Help page with help, tips and answers to frequently asked questions.
If you can't find the answer you're looking for on our help page or you have another query or questions you can reach us using one of the following methods (no orders possible):
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To Contact Form...
E-Mail: service@watchbandcenter.com
Telephone: +49 (0)3301/2029066** - Mo-Fr 10.30am-4.00pm (CET*) (except German public holidays)
Fax: +49 (0)3301/209863
Important Language Information:
Please note that English language service is only available via E-Mail. Service on the Telephone is only available in German! Thank you for your understanding.
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Contact us if you have constructive criticism you'd like to mention, or suggestions on how to make our shop better! We ask for your understanding, that answering them may take a certain amount of time as we receive lots of E-Mails from customers every day. Our team will answer all E-Mails as soon as possible, personally and professionally. As a family-run company we have made the decision not to work at weekends or on public holidays and hope for your understanding in this matter.
No Orders via E-Mail, Fax or Telephone:
Due to the current legal situation in Germany, we cannot accept orders in any way other than through our online shop eg. via E-Mail, Telephone or Fax. The time required to fulfil all the legal requirements for orders made by E-Mail, Telephone etc. is not proportional to the relatively low prices of the items we predominantely sell (watch straps etc.). We ask for your understanding for this approach.
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Shipping & Delivery
All ordered watch straps and other products are sent as soon as possible:
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Our watch straps and other products and stored by us in one of our storage facilities and are therefore quickly picked and available for shipping.
All ordered products are carefully packed by our dependable shipping team and the correct shipping labels are attached. Please ensure that you pay attention to providing us with a complete and correct shipping address in order to avoid potential problems with delivery.
As humans and not machines are responsible for the majority of steps in getting your order sent, mistakes can happen. If anything is incorrect with your order, then please contact our service team as soon as possible. We will always try to deal with and solve all problems quickly and satifactorily.
Further information regarding shipping and the exact shipping costs for your country can be found here:
Overview of Shipping Costs and Delivery Conditions...
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Company Details (Exploitant de la boutique en ligne)
This online shop for watch straps & more is run in Oranienburg, Germany by:
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Watchbandcenter.com
Uhrenbandversand Staats GbR
Zum Bahnhof 6
16515 Oranienburg
Germany
E-Mail: service@watchbandcenter.com
Telephone: +49 (0)3301/2029066** (Not for Orders)
Fax: +49 (0)3301/209863 (Not for Orders)
Partners:
Lydia Staats and Joergen Staats
VAT-ID Number: DE 246636159
Person responsible for website content/Directeur de la publication
Lydia Staats. She can be contacted at the address shown above for questions regarding the content of the shop.
Link to EU's online dispute resolution center:
https://ec.europa.eu/consumers/odr/
* CET stands for Central European Time, the time used in Germany!
** Please note that this number is a standard German landline number and calls will cost accordingly. Higher fees may be applicable for calls from mobile or cell phones!
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More about us
For those interested in finding out more about this company
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On WATCHBANDCENTER you have been able to buy a unique range of watch straps, watch bands, watch bracelets, buckles, clasps and other watch related products and accessories for many years now. With products and ranges being added all the time, we're sure you'll be able to find something to fulfil your need. We are an owner-run family company with committed staff who will do their best to make your experience on WATCHBANDCENTER as great as possible. More information about who we are can be found here:
Watchbandcenter: Family Business with Tradition...
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Host (Hébergeur)
Watchbandcenter.com uses a shop system from Mallux GmbH:
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Mallux GmbH
Saarstraße 8
12161 Berlin
Germany
Telephone: +49 (0)30/66401008 (No support)
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